Shipping policy
🚚 Shipping Policy – Cleansa
Effective Date: [Add Date]
We are committed to delivering your Cleansa products quickly, safely, and reliably. Below you’ll find all the details regarding shipping, delivery times, and tracking.
✅ Processing Time
-
All orders are processed within 1–2 business days (Monday to Friday).
-
You will receive a confirmation email once your order is shipped, along with a tracking number.
🌍 Shipping Locations
-
We currently ship to most countries within the European Union.
-
If you’re outside the EU and would like to order, please contact us at support@cleansa.com.
⏱️ Estimated Delivery Times
| Country / Region | Delivery Time |
|---|---|
| Netherlands | 1–3 business days |
| Belgium, Germany | 2–4 business days |
| Rest of EU | 3–7 business days |
Please note: Delivery times may vary due to holidays, customs delays, or carrier service disruptions.
💶 Shipping Costs
-
Shipping fees are calculated at checkout based on your location and order weight.
-
Free shipping may apply to qualifying promotions or minimum order values (as specified on the website).
📦 Order Tracking
Once your order has shipped, you will receive an email with:
-
Tracking number
-
Carrier details
-
Estimated delivery date
You can track your package anytime using the link provided.
🚫 Failed Delivery / Incorrect Address
Please make sure all shipping details are correct at checkout.
Cleansa is not responsible for:
-
Lost packages due to incorrect addresses
-
Missed deliveries that are not collected or refused
If a package is returned to us due to delivery failure, reshipping costs will apply.
📬 Contact Us
If you have questions about your shipment, tracking, or delivery options, feel free to reach out:
We’re here to help!